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Glitch Affecting Tax Returns
Friday, March 15, 2013    
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Some Houstonians still waiting for their money

April 15th is a month away, but some of you who tried to file your taxes early online are having issues getting your refund.

Not everyone who filed early has been affected by what the IRS called a ‘glitch.’ KTRH Money Man Pat Shinn explains it involved one form, and only if you filed during a narrow time period.

“It affects Form 8863 for those that are claiming the American Opportunity Credit,” Shinn said. “The IRS says the problem lies with a limited number of software company products. H&R Block has come forward and said those that used their software between February 14th and 22nd have been affected.”

Stacey Mathis of Spring was one of the people who used that credit and is still waiting for her money. The mother of three children told KTRH that she is frustrated.

“We planned on taking a vacation, paying off bills. With three kids you have expenses. It’s a holdup,” Mathis explained.

The IRS is saying the delays could be as long as six weeks as they go through all the returns. Mathis said she was expecting her money a couple of weeks ago.

“On March 6th, which was close to when I was expecting my refund, I went on the website and it said my return was still being processed,” Mathis said.

The good news is that Mathis did finally get a date when she can expect her money. H&R Block is only one company affected by the glitch and told KTRH they are working with the IRS to resolve this for their customers.