Cruise Line issues statement but can passengers sue?
If something happens to your cruise ship that ends the fun; are you entitled to more than just a refund for the cruise?
Attorney Marc Bern says what's happened to a Carnival cruise ship near Mexico is unacceptable.
"It should never happen. This is outrageous."
Bern is suing Carnival for a deadly 2012 disaster that's left a ship on its side off the Italian coast. But he says it's nearly impossible to calculate what the current mishap will cost passengers.
"People could be missing deals; they're gonna be away from their families."
The Triumph reported a fire in the aft engine room Sunday morning, which was extinguished by the ships fire control system.
The Triumph was expected to be towed to a Mexico port. Late Monday night, that plan changed. Now the ship and the thousands of passengers and crew on board is being towed to Mobile, Alabama as originally planned.
The Coast Guard Cutter Vigorous began escorting the Carnival Triumph cruise ship Monday night after tugs began towing it toward Mobile, Ala., which is approximately 270 miles north.
The ship continues to operate on backup generators.
Meanwhile, cruise passengers are phoning others about issues onboard. This from a passenger named Donna Gutzman:
Carnival Cruise Lines President and CEO Gerry Cahill issued the following statement late Monday night:
The Carnival Triumph, while on a four-day cruise that departed Galveston last Thursday, experienced an engine room fire on Sunday morning and has been without propulsion in the Gulf of Mexico since that time. The ship’s automatic fire extinguishing systems activated and the fire was successfully extinguished. Fortunately, there were no injuries to guests or crew members.
Earlier this evening, the first of two tugboats arrived and is tied up to the ship with the second expected in the early hours of Tuesday morning. We had originally planned to tow the ship to Progreso, Mexico, the closest port to the ship’s location early Sunday. Since that time, the ship has drifted about 90 miles north due to strong currents. This now puts the ship nearly equidistant to Mobile, Alabama and given the strength of the currents, it is preferable to head north to Mobile, rather than attempt to tow against them. We now expect to arrive in Mobile sometime on Thursday, roughly the same time the ship would have arrived in Progreso given the distance the ship has traveled. From there, we will provide the necessary transportation to get our guests home. Mobile also provides simpler re-entry, particularly for the 900 guests onboard traveling without passports.
We have maintained constant contact with the ship’s officers. All of our guests are safe, and we’re doing everything we can to make them as comfortable as possible. The ship has maintained emergency generator power since the fire occurred and the technical team on board has been successful in gradually restoring auxiliary power to operate some basic hotel functions. Currently, public and cabin toilets are operational in certain sections of the ship, power has been restored to a limited number of elevators, and some power in the Lido dining area is providing for hot coffee and limited hot food service.
All guests on the current Carnival Triumph voyage will receive a full refund for the cruise, along with transportation expenses. In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges.
We’re terribly sorry for the inconvenience, discomfort, and frustration our guests are feeling. We know they expected a fantastic vacation, and clearly that is not what they received. Our shipboard and shoreside teams are working around the clock to care for our guests and get them home safely.
The Triumph for Carnival Cruise Lines before it left the dock...
